/ Orders and Returns

/ LOYALTY PROGRAMME
- Orders
- Returns
You haven't placed any orders yet.
Track your orders, request a return or check your order history.
Number | Product Detail | Tracking Id |
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/ RETURN REQUEST
Select Reason
Upload Image or Video (Optional)

/ RETURN FORM
Invoice No. #1375
Order Date: 11 July, 2024
Items: 1
Item Description | Qty | Reason Code | Comments |
---|---|---|---|
![]()
Masoomake - Hiker Block Active Sneakers - 38
SKU: MDSA343A33L38 Refunded x1 |
x1 |
Return Instruction
To Proceed with your return, follow these steps:
- Sign into your 0cm account.
- Locate the order in the Orders section and click on the 'Request Return' button.
- Select the item(s) you would like to return, indicate the reason, and submit.
- Once the return is accepted, you will receive a return form and a packing slip. Please follow the return form guidelines to complete the process.
- Print out packing slip and securely tape it to the outside of your return package.
- Drop off at your designated Parcel point or location.
- When you post the item, please declare its value as around $10 USD to avoid high return taxes. Otherwise, the return item(s) might be rejected.
- Please provide the tracking number and carrier information in the Return section of your account.
- Refunds are processed within 5 business days after we receive your package.

/ RETURN FORM
Invoice No. #1375
Order Date: 11 July, 2024
Items: 1
Return Form:
Julia Szentpali, Canepl 16 Brasov, BV 500459 Romania
Return To:
0cmYandu District, Jiajiahao Residential Complex, Building C, South Gate, Xinfeng Road Yancheng, Jiangsu China 224008
Tel. +86 18082187039
Item Description | Qty |
---|---|
![]()
Masoomake - Hiker Block Active Sneakers - 38
SKU: MDSA343A33L38 Refunded x1 |
x1 |